
Posted on January 27, 2025 at 10:06 am
Many years ago, I was in Thailand with my partner at the time, who came down with a very bad case of dengue fever. It threw our trip completely upside down. He was in a private room in a hospital for a full week, with nurses checking on him and taking blood three times a day. Both of our visas also expired while he was in the hospital, so I had to extend them with the hospital’s help.
I also had to cancel our scheduled onward trips out of the country, along with the accommodation we had booked, and I had to rebook a whole new itinerary. In all, the insurance claim involved multiple categories of claims that all went to different departments at the insurance company. Reimbursements of expenses were in three different currencies and more. It was a mess.
The claims process was not a cakewalk, but in the end, we got reimbursed for many thousands of dollars in expenses, and most importantly, my partner got the care that he needed. Today, I will share with you what I learned through this experience so you can avoid mistakes that could mean the difference between your travel insurance coming through for you or not. Also, I have collaborated with some other very popular travelers, who you may know. They will share their own personal travel insurance experiences, including some hard lessons learned. So, stay tuned. Let’s do this.
Okay, so first off, what exactly is travel insurance? It’s a safety net for travelers. It covers unexpected losses while traveling, like medical expenses, trip cancellations, lost luggage, and other unforeseen mishaps. I cannot emphasize enough how important travel insurance is, well, certain kinds more than others.
It’s not just about getting your money back for a canceled flight or a lost suitcase. It is knowing that if something goes horribly wrong, like it did for us in Thailand, you have a safety net. So, let’s talk about the different types of travel insurance. Your policy may include any or all of these, some of which are more critical than others. The most important kind of travel insurance, as far as I’m concerned, hands down, is emergency medical insurance.
It covers or reimburses you for unexpected medical expenses while you travel. Next up is trip cancellation insurance. This kind of insurance will refund you all or part of your non-refundable travel costs in the case of a personal or family medical emergency. Another important one is evacuation insurance.
This covers the cost of getting you to a place with appropriate medical care in case of an emergency, and stay tuned for Dave and Deb to share their story a little bit later on where evacuation insurance was critical. Last up is baggage loss and theft insurance, which covers all or some of the value of your travel belongings if they are lost, stolen, or damaged.
So, here’s the kicker. Every insurance policy has limitations and exclusions. It is crucial to read the fine print. For instance, most travel insurance policies won’t cover extreme sports injuries or medical expenses related to pre-existing conditions. We will talk about this more in a bit. And if you think your trip cancellation insurance will kick in and refund you for any cancellation, think again.
The criteria are super strict, unless, that is, you specifically got insurance with a cancel-for-any-reason add-on, which is a way more expensive option. Also, be aware of the coverage limits. Your policy might cover medical expenses, but only up to a certain amount. The devil’s in the details, folks, and those details are significant and also mostly beyond the scope of what I can cover today.
I have included links in the description and the first comment to some written resources that I’ve created that dive deep into the nuances of travel insurance, with some glossaries of terms, pro tips, and more.
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